Self-Exclusion Policy
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Account Closure & Temporary Suspension
If you do not have concerns about your gambling habits but wish to close your account, you can submit a request for closure. Any remaining funds in your account can be withdrawn. If you later decide to reactivate your account, contact our Support Team at block@888starz.bet, and we will assist you. Alternatively, you may choose to register a new account on our platform.
If you prefer to temporarily suspend your account, you can choose from the following blocking periods:
πΉ 24-hour account suspension
πΉ 48-hour account suspension
πΉ 7-day account suspension
πΉ 14-day account suspension
πΉ 1-month account suspension
πΉ 6-week account suspension
During the selected period, your account will remain inaccessible. If you attempt to create a new account during this time and it is detected, the new account will also be suspended. To request account suspension, contact block@888starz.bet.
Extended Self-Exclusion
If you are concerned about problem gambling and wish to take an extended break, you can request a self-exclusion period of six months or more.
Once self-exclusion is activated, we will close all accounts associated with you in accordance with our User Agreement and applicable regulations.
During the self-exclusion period:
β Your account will be inaccessible without the option for early reactivation.
β After the exclusion period ends, you may request to reactivate your account, but a 24-hour waiting period will apply before access is restored.
β Additional identity verification may be required before reactivation.
Please note that processing a self-exclusion request may take up to 48 hours.
We will also remove your details from our marketing database within two days of initiating self-exclusion and take reasonable steps to stop sending promotional materials as soon as possible.
Do You Need Self-Exclusion?
If you are unsure whether to activate self-exclusion, ask yourself the following questions:
β Is gambling interfering with your job or responsibilities?
β Are you trying to recover past losses through further betting?
β Are you undergoing treatment for gambling addiction?
β Do you gamble under the influence of alcohol or other substances?
If you answered “Yes” to any of these questions, we recommend requesting self-exclusion and seeking professional support for responsible gambling management.
At 888starz, we are committed to promoting a safe and responsible gaming experience. If you need assistance, contact our Support Team at block@888starz.bet for guidance on responsible gambling options.